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Does it matter which state I live in?
How long does it take?
How much will it cost?
How does it work?
What happens after I enroll?
Can you delete bankruptcies?
Is cleaning my report legal?
Do you offer a Guarantee?
Where do I mail my reports?
How long do negative items stay listed?
What is a credit score?
What kind of information will be on my credit report?
Can I see my credit report?
How much bad credit does it take to be denied credit?
Who looks at my credit report?
What is a public record?
What is a charge off?
Can a bad credit mark actually be deleted?
Will this raise my credit score?
Is there anything that can not be removed from a credit report?
How many items do you dispute at one time?
Should I still be paying my bills?
If I keep paying my bills will that raise my credit score?
Can I restore my own credit?

Does it matter which state I live in?
No. The laws that regulate the credit bureaus and your creditors are mostly federal law. We have clients nationwide. Your rights are the same whether you are in arkansas or vermont all 50 states.

How long does it take?
Most of our clients will begin seeing positive results within 45 days after we receive their credit reports. Frankly speaking, we don't get paid until negative/bad credit items have been removed from your credit report so we want you to see positive results as soon as possible.

Obviously, everyone's credit situation is completely different, so how long it takes for you to achieve your expected results depends on the nature of your case, the number of bad credit items on your reports, your participation in getting credit reports to us, and the level of credit bureau cooperation. We will do our part, the auditing, creating investigation requests and challenging of your reports, usually within 72 hours from the date we receive them. Most of the wait-time after that is usually spent waiting for the credit bureaus or creditors to respond.

On average, most of our clients have obtained the desired result by the 3rd to 5th month. Keep in mind that we may not dispute all negative inaccurate, misleading, unverifiable, outdated and obsolete items simultaneously. We have found that in some cases, doing so would be less effective and may raise flags with the credit bureaus. Our expert knowledge in how to prepare proper investigations that can pass the credit bureaus' screening process and will receive the attention necessary for our desired results is just one of the many competitive advantages we maintain at Restore Credit Services.

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How much will it cost?

Everyone has different needs for credit restoration, No one credit report is the same and for this reason it is nessecary to obtain & analyis your credit reports first before a cost can be given.



Methods of payment: We accept payments by credit card or debit card (with the visa or mastercard logo) to pay your retainer fee and also for all subsequent monthly payments as they become due. Charges will be posted only on the dates as dictated by your billing cycle, and only in the amount approved by you. Dishonored payments: Should a payment be returned dishonored by your bank or credit card company, we will redraft the payment and add a $15.00 late fee. We will continue to draft your account during a 30-day period until payment is received. If your payment has not been received after 30 days your dispute processing will be suspended until payment arrangements can be made. Should you wish to change a scheduled payment we require that you notify us at least four business days prior to payment. There is $34 fee added for all returned or NSF checks.

For your convenience we accept checks and money orders. Cash is accepted in person in our offices or by a one of our consultants when meeting with you at your home or office. NEVER MAIL CASH!

Get unlimited disputes & deletions. There is no limit to what kind of items we dispute and delete, or how many items we dispute and delete.

Enjoy first-class customer service. Our counselors are trained and qualified individuals whose knowledge, consistent performance and attention to detail are unparallel in the industry.

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Or call us at 1-800-376-5330
to sign up or for more information.

How does it work?
There exist many laws, both State and Federal that not only protect you - the consumer, but also regulate the credit bureaus and the creditors that report to those credit bureaus. We will use our vast experience and expert knowledge to be your advocate in exercising your rights and correcting your credit reports with Equifax, Experian and TransUnion. We are so sure that you will be happy with our efforts that, except for a small enrollment fee, you will not pay us anything until you have "seen" results (actual bad credit items being deleted).

Once we receive your credit reports Restore Credit Services will immediately begin the process of auditing your reports and preparing the investigations that we will be sending on your behalf to the credit bureaus. Typically, you should begin seeing positive results approximately 30 - 45 days after we initiate the investigation process.

Once the credit bureaus have processed the first round of these investigations, they will send you updated copies of your credit reports showing you the results of the investigations. Simply forward the updated reports to us and include all other correspondence you receive from them so that we may continue the process.

Whenever we receive your updated reports, we will document the progress, re-audit your reports and initiate the next round of investigations, thus gradually working through the entire list of negative inaccurate, unverifiable, outdated, misleading or obsolete items on your credit reports.

Our expert knowledge in how to prepare proper investigations that can pass the credit bureaus' screening process and will receive the attention necessary for our desired results is just one of the many competitive advantages we maintain at Restore Credit Services.

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What happens after I enroll?
Within four days after enrolling Restore Credit Services will perform the most expensive portion of your case - your case setup. This includes sending you a copy of the "Guide to Your Credit Score" booklet, all welcome/orientation communication, ordering of all three credit reports for you from Equifax, Experian and TransUnion, up to one hour of consultation with one of our qualified credit consultants, processing and data input, verification and payment setup.
You should begin to receive your credit reports in the mail approximately 2 - 3 weeks after your enrollment. Once you do you will mail them to us and we will immediately commence with the audit and investigation process of your credit reports. If we need to contact you for any reason during this time, or at anytime thereafter, one of our consultants will contact you by telephone, mail or email.
And of course, you can always contact us for any reason, toll free at 1-800-376-5330.

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Can you delete bankruptcies?
Bankruptcies are routinely removed from our clients' credit reports, as well as a vast array of items included in bankruptcy.
Although we are prohibited from guaranteeing the specific results of a specific account, we can tell you that we have removed thousands of bankruptcies in the past, just as the examples above show.

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Is cleaning my report legal?
Absolutely! It is because it is legal that we are able to do what we do, for we use the laws that protect you, the consumer, and that regulate the credit bureaus and the companies that furnish information to them to accomplish our work. You are given certain rights under the Fair Credit Reporting Act and other laws, and we offer our experience, expertise and services to help you assert these rights.

The Credit bureaus would like to have you think otherwise, but the truth is that Congress, when enacting the Credit Repair Organization Act stated that consumers have a "right to seek help from Credit Repair Organizations".

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Do you offer a Guarantee?
Yes! Our commitment to you and to exceptional service is such that we do not believe that we should be paid unless negative/bad credit items. Restore Credit Services guarantees performance of all services set forth in the Client agreement to achieve an accurate credit report on the Client's behalf. Restore Credit Services's comments about the possible and/or potential outcome of Client’s matter are based upon experience and prior success in these matters. Restore Credit Services does not guarantee the permanent removal of accurate and verifiable information. Client’s active participation in providing Restore Credit Services all requested documents, forms, and information including investigation results, as set forth in the Client agreement are essential for the accomplishment of an accurate credit report. If Restore Credit Services does not cause any change or delete any item of information whatsoever on Client’s credit reports during the 180-day term of the agreement, Client may request a refund in writing of the fees paid. Note: This only includes items appearing on your credit reports at the time the agreement is signed. All newly reported items appearing on your credit reports that you wish to dispute after the initial agreement has been executed, Will be at an additional charge per item.

Seventy percent of credit reports contain information that is inaccurate, incomplete, unverifiable, misleading or obsolete. Our vast knowledge and experience in the laws related to credit repair allows us to have these negative items deleted from your credit reports. However, it is important that you understand that since the credit bureaus and/or creditors are actually the ones doing the "deleting" . As a result of our investigations, we cannot, according to Federal law, legally guarantee what somebody else is supposed to do, or the specific result of a specific account. That is why we offer to you our money back guarantee.

Money Back Guarantee!

Here is how the warranty works:

If after one year of service you are entitled to a portion or all of your money back if we have not removed/corrected enough disputed items form your credit reports.  It's that simple!

After 12 months of our service you can request an evaluation/audit of your account within 60 days of your cancellation of the services.  We will add up the complete value of all successfully deleted/corrected items and compare that amount to what you have paid.  If what you have paid for the service is more than the value of the deleted/corrected items we will refund you the difference.  To determine the total value of our service we count the number of items we successfully deleted/corrected and multiply that by $50.00 per item.  We use the amount of $50.00 per deleted/corrected item as the fair market value for our service. 

Here are a few examples of how the warranty works.

 EXAMPLE A 
 

If after 12 months we have deleted only 2 items from your credit reports. You started with 15 negative items, 13 of which remain. Your refund would be computed as follows:

 
Your cost for 12 months:
 
$900.00
Value of services rendered:
 
$100.00 (2 deletions x $50.00/ea)
Amount you owe:
 
$0
Amount you get back:
 
$800.00 (depending on which payment plan you selected)

 

 EXAMPLE B 
 

Now imagine that after 12 months we have successfully removed 20 of the 23 negative items on your credit reports. Your refund would be computed as follows:

 
FF9 933
Your cost for 12 months:
 
$708.00
Value of services rendered:
 
$1000.00 (20 deletions x $50.00/ea)
Amount you owe:
 
$0
Amount you get back:
 
$0


The first example shows results which are way lower than our average client's, but it is a good example of how the warranty actually works. 

Note: If you have very few negative items when you begin our service, so few that if all the items were deleted the value would still not equal the warranty value.  We will then assign your negative items a new value equal to your total fees paid divided by the total number of negative items.  

This warranty is designed to reassure you that our goal is truly to remove negative/disputed accounts form your credit reports and that if we can't, we will gladly refund your money.  It's as simple at that!

ADDITIONAL WARRANTY: And, if within one year from the date removed/deleted, negative information mistakenly reappears on your credit file, we will, at no additional charge, re-investigate to have it removed again.

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Where do I mail my reports?
During the course of the service you will mail your credit reports along with any correspondence you receive from the credit bureaus to:

Restore Credit Services
990 S. Sherman st.
Richardson, Texas 75081

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How long do negative items stay listed?
Federal Law requires that most negative credit items must be removed from your credit bureau file after seven years of no activity. There are some exceptions to this, like Chapter 7 bankruptcy, which can be reported for up to ten years. However, there have been reports with negative items listed for well over 7 years. This happens often when the credit bureaus make a mistake, or when the creditor re-ages the account or is reporting a wrong "last activity" date. This can also happen with collection accounts that are sold from one debt collector to another. Sometimes, figuring out the date that the "seven year clock" starts counting from can be a bit complicated. For example, the law states that for charge-off accounts, the date begins 180 days after the commencement of the most recent delinquency.
Inquiries may remain on the credit report for up to two years.

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What is a credit score?
A credit score is a number that reflects your risk level, as an individual consumer, as determined by a scoring model or formula. The higher the number, the lower the risk will be to the lender. As you apply for increased credit or attempt to make a purchase, the lender will check your ability to pay back that loan. The more negative marks you have on your credit report, the less likely you will be granted the loan or purchase you requested. The score generally ranges from 350 (lowest) to 850 (highest).
We at Restore Credit Services believe this area to be so important that we have written the "Restore Credit Services' Guide to Your Credit Score". This comprehensive and easy to understand guide you will teach you everything you need to know about the subject. More on credit scores here >>> Credit Scores

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What kind of information will be on my credit report?
Credit reports contain a listing of some or all of your credit accounts that have been active at some time within the last 7 years. They also contain any public records (Chapter 7 bankruptcies are reported for 10 years), current and previous addresses, current and previous names, a listing of potential creditors who have received your credit file and other miscellaneous information the credit bureau has about you. Each account listing generally has your account number, the credit limit, your current balance and your previous payment history. This payment history can contain notes of late payments, any collection or transfer history, whether the account was included in bankruptcy and the current payment status of the account.

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Can I see my credit report?
Most credit grantors are not allowed by the credit bureaus to show you your own credit report. After your enrollment you should receive your first set of updated credit reports from the credit bureaus in about 30 to 45 days reflecting the progress of our initial disputes. However you Under the Fair and Accurate Credit Transaction Act you may be entitled to receive a free credit report. You can go to www.annualcreditreport.com to check availability.

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How much bad credit does it take to be denied credit?
Even one small late pay listing may result in credit denials. Any negative credit whatsoever can become a substantial credit obstacle. There are also other factors that will play into the decision of the lender. What is your debt to income ratio? How long have you been with your current employer? The exact criteria used for granting or denying credit varies from lender to lender, but any negative/bad credit remark on your credit report may be enough to deny you credit.

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Who looks at my credit report?

Lenders, property managers, insurance companies, prospective employers, companies which you presently have a credit relationship with and anybody with a permissible purpose who wants to know who you are can get access to your credit file. In many situations your credit report will actually become your identity. People will know you not by who you are, but by what is reported about you from the credit bureaus. Obviously, those reports can be extremely damaging especially if they contain incorrect, misleading or obsolete information.

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What is a public record?
A public record is a file such as a bankruptcy, tax lien or judgment that is filed at the courthouse. Unlike your creditors, the courthouse does not report public record information to the credit bureaus. The credit bureaus must therefore rely on third parties or smaller local affiliated bureaus to go out and research this information. For purpose of fixing your credit, the laws that regulate the reporting of these public records are the same as any other item and are treated no differently in that regard.

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What is a charge off?
When you become very delinquent on an account the creditor will probably "charge it off" against their profit and loss. A "Charge-Off" is basically an accounting term used in accrual accounting that says the amount is now a loss. In a short period of time the creditor determines that the account will not be paid and they will write it off for tax purposes. Once they minimize their loss from that account they will sell that file to a collection agency to decrease the loss even further. The collection agency will then use a wide variety of means to collect on the debt. Charge offs are very negative listings.

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Can a bad credit mark actually be deleted?
Yes, they most definitely can be when they are found to be inaccurate, outdated, unverifiable, misleading, obsolete or legally lacking in some other way. Although the credit bureaus would have you think otherwise, we have seen literally thousands of deletions ranging from bankruptcies to late payments.
Just take a look at our testimonials and see actual credit reports and bad credit marks that have been deleted. We are the good at what we do and we are consistently researching new case law, amendments and methods that help us continue to be the best in the credit repair industry. That is why we back our service with our money back guarantee.

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Will this raise my credit score?
Yes, that is why we are helping you. Removing the negative inaccurate, outdated, misleading, unverifiable or obsolete items from your credit reports may have a very positive impact on your credit score and your ability to get credit. Clients who stay with our program and adhere to it may see their ability to receive credit enhanced tremendously.

We recommend reading the "Restore Credit Services' Guide to Your Credit Score" for more on this.

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Is there anything that can not be removed from a credit report?
No, all information reported by the credit bureaus are subject to the same laws and criteria. We may challenge on your behalf any items we challenged and the credit bureaus must investigate these items.

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How many items do you dispute at one time?
Experience has shown us that investigating too many items at one time can actually slow down the process because the credit bureau may deem our request frivolous. Therefore, we only submit investigations for the number of items that we deem appropriate for your case.

We want you to see results and will challenge as many items as possible without jeopardizing a slowdown of the process.

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Should I still be paying my bills?
We would never advise not paying your bills, but that issue is between you and your creditors. We work on what appears on your credit reports and leave the issue of your current payments up to you. Although related in some ways, your bills and your credit are not the same thing.

If you are having trouble paying your bills you should probably talk with a professional debt counselor. There are many debt-counseling companies out there and many of them leave a lot to be desired. If you would like a reputable and honest company we recommend you call 1-866-FIX-A-DEBT or visit www.debtconsolidationofamerica.com.

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If I keep paying my bills will that raise my credit score?
Paying your bills on time should do nothing but help your credit score. Many of our clients are trying to buy a home, refinance a home or qualify for new credit. Good payment histories will help you do all of those things. We often tell people that while we work on the past you should be working on the future.

If you are having trouble paying your bills you may want to talk to a professional debt counselor. There are many debt-counseling companies out there and many of them leave a lot to be desired. If you would like a reputable and honest company we recommend you call 1-866-FIX-A-DEBT or visit www.debtconsolidationofamerica.com.

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Can I restore my own credit?
Yes, you can. You can also represent yourself in a court of law but that doesn't mean it is necessarily a very good idea.

We offer experience, knowledge, time and professional help at very affordable rates for your convenience and benefit. It isn't a coincidence that the Federal Trade Commission receives more complaints against credit bureaus than any other type of business. Remember, the credit bureaus are primarily interested in protecting their profits. Investigating your challenge consumes these profits. The credit bureaus will do everything in their power to discourage consumers from making progress with their credit restoration.

Restoring your own credit is like repairing your own transmission or representing yourself in court: it is possible, but you must decide if you are willing to take the time and assume the risks of doing it yourself.

According to a recent report by ConsumerReports.org, a Nonprofit, Independent firm, "It isn't nearly as easy for consumers to correct errors as it is for the [credit] agencies to make them." Just as you are probably better at what you do than we would be, we are probably better at credit repair than you would be.

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